Dominica Akpa

Implemented robust risk management strategies and ensured 100% compliance with relevant laws and regulations, safeguarding business operations.

Drove continuous innovation by identifying and implementing cutting-edge solutions, enhancing competitive advantage and market responsiveness.

Developed and executed comprehensive marketing strategies, significantly driving sales growth and expanding market reach.

Cultivated and maintained strong customer relationships, effectively resolving issues and ensuring high client satisfaction.

Conducted in-depth market research to identify emerging opportunities and trends, leading to the successful development and refinement of products/services that met evolving customer demands.

Assisted faculty with grant applications and reporting, streamlining documentation and tracking project progress to support funding acquisition.

Contributed to departmental discussions, providing insights that informed curriculum development and advanced research priorities.

Developed and updated comprehensive course materials, including syllabi and online content, enhancing student learning resources.

Managed and maintained critical research databases and records, ensuring data integrity and accessibility for academic studies.

Evaluated and graded student assignments, exams, and projects, providing constructive feedback to foster academic growth and ensure consistent assessment standards.

Collaborated with staff and volunteers to provide essential support to clients and beneficiaries, contributing to the achievement of key operational goals.

Assisted in the successful execution of programs and projects, managing logistics for transportation, equipment, and supplies, and ensuring adherence to established guidelines.

Coordinated effectively with diverse stakeholders, including participants, partners, and vendors, to ensure seamless project communication and delivery.

Supported the planning and coordination of the national dissemination of upgraded malaria guidelines, contributing to improved public health protocols across the nation.

Contributed to the development of the Disease Risk Management (DRM) and Public-Private Partnership Program (PPPP) framework in collaboration with NMEP, enhancing national health infrastructure.

Planned and organized a range of events, including internal meetings and corporate functions, ensuring seamless execution and stakeholder satisfaction.

Proactively resolved administrative issues and managed sensitive information with utmost discretion, enhancing executive productivity and maintaining confidentiality.

Orchestrated complex travel logistics for executives, including flights, accommodations, and ground transportation, ensuring efficient schedules.

Prepared and edited critical reports and presentations, ensuring accuracy and professional quality for executive-level communications.

Managed intricate executive calendars, including meetings, appointments, and travel, optimizing time management and scheduling efficiency.

Provided immediate support in emergency situations and actively participated in community health programs, contributing to public health awareness and patient care.

Maintained accurate and confidential patient records, ensuring data integrity and compliance with privacy standards.

Managed patient appointment scheduling and follow-up communications, improving patient flow and adherence to care plans.

Performed essential clerical duties, including filing and data entry, to ensure efficient management of patient records.

Guided patients through complex hospital processes and addressed inquiries, enhancing patient experience and reducing administrative burden.